Privacy Policy — 866jl.com Casino

1 Introduction

866jl.com ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 866jl.com platform (the "Platform"). This Privacy Policy describes how 866jl.com collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile platform, and associated services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account on 866jl.com or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the 866jl.com Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2 Personal Data We Collect

866jl.com collects personal data through several channels: directly from you when you register or use the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including barangay, city/municipality, province)
• Email address
• Mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID) — including ID number, issue date, and expiry date
• Proof of address documents (e.g., utility bill, bank statement, barangay certificate)
• Selfie or facial verification image (where required for enhanced KYC)
• Payment method ownership documentation (e.g., GCash or PayMaya account screenshot)

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method details (e.g., GCash mobile number, BPI/BDO/Metrobank account name — we do not store full bank account numbers or card numbers)
• Account balance history and bonus transaction records
• Wagering history and game participation records

2.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs
• Cookie identifiers and similar tracking technologies (see Section 6)

2.5 Communications Data

• Records of your communications with our customer support team, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in/opt-out records

3 How We Use Your Personal Data

866jl.com uses the personal data we collect for the following purposes:

866jl.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 866jl.com processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to operate your 866jl.com account, process your transactions, and deliver the services you have requested.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC and AML obligations under the Anti-Money Laundering Act (AMLA), gaming regulations, and the Data Privacy Act of 2012.
• Legitimate interests: Processing is necessary for the legitimate interests of 866jl.com, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing and Disclosure

866jl.com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers and Processors

We engage trusted third-party service providers to assist in operating the 866jl.com Platform. These include payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank partner gateways), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.

5.2 Regulatory and Law Enforcement Authorities

866jl.com may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of 866jl.com or its users, or investigate suspected fraud or illegal activity. This includes disclosures to the Anti-Money Laundering Council (AMLC) and relevant gaming regulators where mandated.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 866jl.com's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect, where reasonably practicable.

5.4 With Your Consent

866jl.com may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.

6 Cookies and Tracking Technologies

866jl.com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Strictly necessary cookies: These are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: These cookies collect anonymized information about how users interact with the 866jl.com Platform — such as which pages are visited most frequently and how long sessions last. This data helps us identify areas for improvement.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and notification preferences — to provide a more personalized experience.
• Marketing cookies: With your consent, we may use cookies to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. You may opt out of marketing cookies at any time via your browser settings or our cookie preference center.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 866jl.com Platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

866jl.com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act and related regulations.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Marketing preferences and consent records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent.
• Technical and usage logs: Retained for up to twelve (12) months, unless longer retention is required for security investigation purposes.

When personal data is no longer required, 866jl.com will securely delete or anonymize it in accordance with our internal data disposal procedures.

8 Data Security

866jl.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 866jl.com Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored on our servers — including passwords and financial information — is encrypted at rest.
• Access controls: Access to personal data is restricted to authorized 866jl.com personnel and service providers who require it to perform their duties. All access is logged and subject to regular review.
• Firewalls and intrusion detection: Our infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems.
• Regular security audits: 866jl.com conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in our systems and processes.
• Staff training: All 866jl.com personnel who handle personal data receive regular training on data privacy obligations and security best practices.

While 866jl.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 866jl.com will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 866jl.com:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data that 866jl.com holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 866jl.com has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 12. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

10 Children's Privacy

The 866jl.com Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 866jl.com does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 866jl.com Platform, please contact our support team immediately at [email protected] so that we can take appropriate action.

We encourage parents and guardians to make use of available parental control tools and to monitor their children's online activity. For more information on responsible gaming and underage gambling prevention, please visit our Responsible Gaming page.

11 Changes to This Privacy Policy

866jl.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, 866jl.com will notify registered members via email or a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 866jl.com Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure by contacting our support team.

12 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 866jl.com handles your personal data, please contact our Data Protection Officer (DPO) through any of the following channels:

• Email: [email protected] — Subject line: "Data Privacy Request" or "Privacy Policy Inquiry"
• Live Chat: Available 24/7 via the chat widget on the 866jl.com Platform
• FAQ: Visit our FAQ page for answers to common questions about account data and privacy

Our Data Protection Officer is responsible for overseeing 866jl.com's compliance with the Data Privacy Act of 2012 and this Privacy Policy. All data privacy requests and complaints are handled directly by the DPO and will be acknowledged within two (2) business days of receipt.

If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and can be reached through their official government channels.